Returns & Exchanges Policy
1.Returns
1.1 Qualifications:
Your ultimate satisfaction with your Cyco Fishing purchase is important to us. You could be qualified for a return if you’re not completely satisfied with your purchase.
1.2 Time Period:
Please contact us within seven days of receiving your order if you wish to begin a return. Requests for returns made after this window might not be honored.
1.3 Conditions:
- Items must be brand-new, unopened, and packaged in their original containers.
- Some products, such as customized items or perishable goods, might not be returnable.
1.4 Refund Procedure:
- To start the return procedure, get in touch with our customer service team.
- Pack the item(s) securely and ship them back to us in accordance with the instructions provided.
- To ensure secure delivery, we advise utilizing a trackable shipping option.
1.5 Refunds
- We will credit your original payment method with the refund once we have received and inspected the returned item(s).
- The cost of shipping and handling is not refundable.
- The processing of refunds could take several business days.
- Exchanges:
2.1 Qualifications:
You could be entitled to an exchange if the item you got was flawed or damaged.
2.2 Time period:
If there are any damages or flaws with your item, please contact us within seven days of receiving it to obtain an exchange.
2.3 Exchange Procedure:
- Get in touch with our customer service department to start the exchange procedure.
- Comply with the guidelines for packaging and mailing the defective or damaged item(s) back to us.
- If the exchange is accepted, we will inspect the item(s) and send you a replacement.
3. Contact Us:
Please don’t hesitate to get in touch with our customer service staff at [contact email or phone number] if you have any questions or concerns about our Returns & Exchanges policy. Every step of the journey, we’re here to help you.